Our Services
Straightforward IT support and security services sized for small professional offices. No long-term contracts required.
Managed IT
One person, fully accountable for your systems. You get a dedicated support line, proactive maintenance, and someone who actually knows your environment. No ticket queues, no call centers.
Offices that need reliable support from someone who shows up and knows the systems.
What is included
- Dedicated support line during business hours
- Patch management and software updates
- Backup verification with monthly proof-of-recovery
- Vendor management (ISP, phone, copier, software)
- Account hygiene, MFA enforcement, password policy
- Monthly status report and check-in call
IT + Security Oversight
Most PopularEverything in Managed IT, plus proactive security hardening, compliance-minded oversight, and strategic planning. For offices where a breach or outage is not just inconvenient, it is a business risk.
Offices that handle sensitive data and need a security-first approach.
What is included
- Everything in Managed IT
- Quarterly IT Shield Report (updated each cycle)
- Security posture review and hardening
- Employee onboarding/offboarding procedures
- Device lifecycle and replacement planning
- Quarterly business review with strategic roadmap
IT Shield Report
A comprehensive, branded report you own forever. Whether you hire us for ongoing support or not, this document gives you and any future IT provider a complete picture of your environment.
Offices that want a clear, honest picture before making any decisions.
What is included
- Complete inventory of every device, user, and application
- Security risk scorecard with red/yellow/green ratings
- Backup verification and disaster recovery gap analysis
- Account and admin access audit (who has access to what)
- Vendor and service contract summary with renewal dates
- 90-day priority action plan ranked by risk and cost
- 45-minute walkthrough call explaining every finding
Common questions
Do I need to sign a long-term contract?
No. Month-to-month agreements are standard. If it is not working, you can walk away. That said, most clients stay because the service speaks for itself.
What if I just want the IT Shield Report for now?
That is exactly what it is for. Get a clear picture, get the action plan, and decide later if you want ongoing support. No pressure.
How fast do you respond?
For managed clients, same-day for normal requests. Critical issues get immediate attention. You will always know the status of your request.
Can you work with our existing vendors?
Absolutely. Coordinating with your ISP, phone company, copier vendor, and software providers is part of what we do.